How to find my serial number?
Each Lü system has a unique serial number in the format LUXXXX (for example: LU1234). This number is used to identify your system. It’s essential when requesting technical support, tracking your unit, or performing updates.
Note: The location of the serial number may vary depending on your unit’s model and production year. It may appear in different physical locations or on-screen, depending on your system’s version.
Here’s how to find it easily.
1. Under the heart unit
2. On the remote case
3. View your PC name

4. In the top right corner (mobile unit only)
Related Articles
How to activate Lü+
1. Make sure your Lü is connected to the internet. 2. Create your Lü account on lu-community.com. 3. Sign in with your new account to your Lü. 4. Find the detail of your subscription in your profil section. 5. You can now play the applications ...
Möbil - How to setup your unit
To learn how to set up the Möbil unit, please watch this video : https://vimeo.com/797792958 You can also consult the User Guide attached to this article. Still have questions? Contact us!
System reset
Performing a system reset can be beneficial for several reasons, particularly when you're experiencing persistent issues with your computer that other troubleshooting steps have not resolved. To reset your Lü system correctly, please follow these ...
Internet connection
Lü highly recommend having your Lü hard wired instead of the WI-FI for better stability. To ensure your Lü is properly connected to the internet, exit the Lü app by using the left panel or by pressing the WIN button on your Lü remote to access the ...
How to update drivers and BIOS for Dell computer
Regularly updating drivers and the BIOS helps ensure that your computer runs smoothly, remains secure, and takes full advantage of the latest hardware and software advancements. Here's how you can update them: 1. Identify your computer's model: 1. ...