Each Lü system has a unique serial number in the format LUXXXX (e.g., LU1234). It identifies your unit and is required for technical support, tracking, and updates.
Location varies by model and production year. The serial number may appear in different physical locations or on-screen depending on your system version.
Follow the steps below to locate it.
1. Under the heart unit
2. On the remote case
3. View your PC name
4. In the top right corner (mobile unit only)
Still have questions? Contact us!