---
title: Update issue
description: "If you are having trouble updating your Lü, follow these steps: 1."
---

[![Lü Logo](https://help.play-lu.com/hubfs/L%C3%BC.png)](https://play-lu.com) Help Center

- [English](https://help.play-lu.com/en/trouble-updating)
- [Français](https://help.play-lu.com/fr/mise-à-jour-qui-ne-fonctionne-pas)

[Skip to content](https://help.play-lu.com/en/trouble-updating#main-content)

- [Home](https://help.play-lu.com/en)

Open main navigation

Close main navigation

- [Home](https://help.play-lu.com/en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.play-lu.com/en?hsLang=en)
2. [Technical Support](https://help.play-lu.com/en/technical-support?hsLang=en)
3. [Updates and Security](https://help.play-lu.com/en/technical-support?hsLang=en#updates-and-security)

June 16, 2026

# Update issue

If you are having trouble updating your Lü, follow these steps:

 

1. Close the Update window.

2. Double-click on the Lü shortcut to open the Lu application.

3. Access the Lü settings by selecting the gear icon.

 

![](https://help.play-lu.com/hubfs/Knowledge%20Base%20Import/6c68b23d17317c0c5d061a97b13ab991-3.png)

 

 

 

 

 

 

 

4. Select "Update to ...".

 

![](https://help.play-lu.com/hubfs/Knowledge%20Base%20Import/09217be0d42aa8a931d457d76388b9ae-3.png)

 

          

 

 

 

 

 

 

5. If the update option is not displayed, make sure you are properly connected to the internet. Then restart the system, and try again.

![](https://help.play-lu.com/hubfs/Knowledge%20Base%20Import/2e337f5b3a9e8eca63c4ffc6b7cec38d-3.png)

---

 

Still have questions? [Contact us!](https://help.play-lu.com/en/contact-us?hsLang=en)

- [Getting started with the Lü](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#main-content)
  
  
  
  
  
    - [Start here](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#start-here)
    - [Account & Setup](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#account-setup)
    - [Pedagogy and Programming](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#pedagogy-and-programming)
    - [Hardware basics](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#hardware-basics)
    - [Installation and Best Practices](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#installation-and-best-practices)
    - [Tips and tools](https://help.play-lu.com/en/getting-started-with-the-l%C3%BC?hsLang=en#tips-and-tools)
- [Technical Support](https://help.play-lu.com/en/technical-support?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://help.play-lu.com/en/technical-support?hsLang=en#general)
    - [Camera](https://help.play-lu.com/en/technical-support?hsLang=en#camera)
    - [Projection](https://help.play-lu.com/en/technical-support?hsLang=en#projection)
    - [Remote](https://help.play-lu.com/en/technical-support?hsLang=en#remote)
    - [Lighting System](https://help.play-lu.com/en/technical-support?hsLang=en#lighting-system)
    - [Sound System](https://help.play-lu.com/en/technical-support?hsLang=en#sound-system)
    - [Updates and Security](https://help.play-lu.com/en/technical-support?hsLang=en#updates-and-security)
    - [Connectivity](https://help.play-lu.com/en/technical-support?hsLang=en#connectivity)
    - [Lü Operating System (OS)](https://help.play-lu.com/en/technical-support?hsLang=en#l%C3%BC-operating-system-os)
    - [Windows (OS)](https://help.play-lu.com/en/technical-support?hsLang=en#windows-os)
- [Möve](https://help.play-lu.com/en/m%C3%B6ve?hsLang=en)

[![LU-R-Logo-Colors-Black-RGB](https://help.play-lu.com/hs-fs/hubfs/Email%20signature%20HS/LU-R-Logo-Colors-Black-RGB.png?width=85&height=75&name=LU-R-Logo-Colors-Black-RGB.png "LU-R-Logo-Colors-Black-RGB")](http://play-lu.com)

Copyright © 2026, LÜ